Interactive Voice Response (IVR) applications include all tasks requiring automated call handling. You can build any of the following with IVR7 software:

	Touch-tone controlled voice menu systems		Paging and dial-out notifications
	Simple & advanced voice mail		Automatic dialers
	Call centers		Auto attendants
	Over-the-phone order handling		Smart Caller ID based call routing
	Accepting credit cards over the phone		Price and Stock Enquiries
	Automated payments		Market Research
	Phone Banking		Alerts & Reminders
	Card Activation		Technical support and helpdesk systems
	Fax on Demand		Multi-line IVR systems
	Message Delivery		Call recording and call monitoring
	Status reporting		and many more ...

• Supports up to 99 telephone lines
• Dynamically configures or changes IVR scripts for each telephone line
• Complete online or telephone remote control
• DTMF tone generation and recognition gives ability to enter numbers
• Full Caller ID compliance
• Telephone line emulator included for off-line testing of your IVR scripts
• Unlimited voice mail boxes featuring call transfer, remote access, email notification and forwarding
• Call transfer to other phone numbers or extensions (requires a PBX or activation of your phone company feature)
• 3-way calling, optionally playing back or saying any information, allowing the recipient to accept or decline the call (subject to your phone company features)
• Music-on-hold
• Can execute other programs, transferring data to and from an external application
• Full logging of all call details and all selections made during the call
• Extensive reporting capabilities with custom reports and analysis
• IVR script templates for many of the typical IVR tasks
• Send & Receive fax
• And ...